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Content Moderation in Recruitment Domain

Thanks to the collaboration, the client improved compliance with the service’s user agreement by 27%

Industry and use case:

Internet Recruitment

Data:

5000-7000 job postings per month

Project duration:

Ongoing support
Content Moderation

Task:

The client, a major internet recruitment company, faced the challenge of fast and high-quality moderation of complaints regarding posted job vacancies. The website displayed offers related to illegal activities according to the Criminal Code, suspicious job postings, and misleading offers not aligned with the actual interview process. The request involved creating a moderation structure and forming a team to work in this area through outsourcing

Solution:

The main challenge of the project lay in the volume of communication to gather supporting evidence that would justify banning reasons and effectively combat offenders. To address this, Training Data assembled a team of 10 people and a Project Manager, analyzed user inquiries to support, compiled a list of the most common violations, and prepared a list of resolutions for each case. Following this, they configured a system for generating messenger accounts and a lead acquisition system for verification. The team was assigned daily KPIs for processing postings

Results:

  • The maximum result for job vacancy verification (KPI) after filing a complaint was achieved within 2 hours (average response time between ad authors and complaints)
  • The client improved compliance with the service’s user agreement by 27% in the team’s first month of work
"We had an unconventional request for companies regarding data collection and labeling: we needed a trained team and a daily moderation strategy for texts according to the service's internal rules. The team from TrainingData actively conducted research and proposed the most effective pipeline. We are completely satisfied with the team's results"
Ilya P.
Project Manager for outsourcing teams

Stages of work

  • Application

    /01
    Leave a request on the website for a free consultation with an expert. Th e acco unt manager will guide you on the services, timelines, and price
  • Free pilot

    /02
    We will conduct a test pilot project for you and provide a golden set, based on which we will determine the final technical requirements and approve project metrics
  • Agreement

    /03
    We prepare a contract and all necessary documentation upon the request of your accountants and lawyers
  • Workflow customization

    /04
    We form a pool of suitable tools and assign an experienced manager who will be in touch with you regarding all project details
  • Quality control

    /05
    Data uploads for verification are done iteratively, allowing your team to review and approve collected/annotated data
  • Post-payment

    /06
    You pay for the work after receiving the data in agreed quality and quantity

Timeline

  • 24 hours
    Application
  • 24 hours
    Consultation
  • 1 to 3 days
    Pilot
  • 1 to 5 days
    Conducting a pilot
  • 1 day to several years
    Carrying out work on the project
  • 1 to 5 days
    Quality control
You pay for the work after you have received the data
in the established quality and quantity

Why
Training Data

  • Quality Assurance:
  • Enhanced Data Accuracy
  • Consistency in Labels
  • Reliable Ground Truth
  • Mitigation of Annotation Biases
  • Cost and Time Efficiency
  • Data Security and Confidentiality:
  • GDPR Compliance
  • Non-disclosure agreement
  • Data Encryption
  • Multiple data storage options
  • Access Controls and Authentication
  • Expert Team:
  • 6 years in industry
  • 35 top project managers
  • 40+ languages
  • 100+ countries
  • 250k+ assessors
  • Flexible and Scalable Solutions:
  • 24/7 availability of customer service
  • 100% post payment
  • $550 minimum check
  • Variable Workload
  • Customized Solutions
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